MANUFACTURER WARRANTY & CONTACT INFO
(all manufacturer warranties are subject to change by the manufacturer)
AquaEl
Website:
www.aquael.com
Email:
[email protected]
Address:
500 Linkwood Rd
Rock Hill, SC 29730
Address:
Mars Fishcare Inc.
50 East Hamilton St.
Chalfont, PA 18914-0218
Aquarium Systems (aka Instant Ocean & United Pet Group Aquatics Division)
Website:
www.instantocean.com
Tel:800.322.1266
Email:
[email protected]
Address:
Attn: Instant Ocean
Spectrum Brands
3001 Commerce St.
Blacksburg, VA 24060-6671
Manufacturer's Warranty:
Maxi-Jet Submersible Pumps - 3 years
Maxi-Jet Power Heads - 2 years
Mini-Jet 404 & 606 - 2 years
Seaclone Skimmer - 1 year
AquaticLife
Website:
www.aquaticlife.com
Tel:818.768.6943
Email:
[email protected]
Address:
9710 Klingerman Street,
S. El Monte, CA 91733
Manufacturer's Warranty:
Internal Mini Skimmer 115 - 1 year
All Light Fixtures - 1 year
AquaTop
Website:
www.aquatop.com
Tel: 888.915.2782
Email:
[email protected]
Contact form:
www.aquatop.com/contact-us/Address:
775 Columbia St.
Brea, CA 92821
Manufacturer's Warranty:
All products - 6 months
Aqueon (aka Central Aquatics & Energy Saver Unlimited)
Website:
www.aqueonproducts.com
Tel: 888.255.4527
Contact form:
www.aqueon.com/about-us/contact-us
Tech Support Email:
[email protected]
Tech Support Email:
[email protected]
Warranty Email:
[email protected]
Address:
Aqueon Products
Central Aquatics
5401 West Oakwood Park Drive
Franklin, WI 53132
Warranty:
"Pro" Heaters - Limited Lifetime Warranty
Arcadia
Website:
www.arcadia-aquatic.com
Email:
[email protected]
Address:
United Kingdom
Manufacturer's Warranty:
T5 HO LEDs - 2 years
ATI
Website:
www.atinorthamerica.com/
Tel: 303.459.2119
Email Form
Auto AquaWebsite:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
BiOrb (owned by OASE)
Website:
http://www.biorb.com
Tel: 888.755.5646
Email:
[email protected]Contact form:
www.us.biorb.com/pages/contactAddress:
721 N Poplar St
Orange
CA 92868
Blue LifeWebsite:
https://bluelifeusa.com/Tel: 401.307.3474 Toll Free
Email:
[email protected]Address:
7831 Alabama Ave, Unit 12
Canoga Park, CA 91304
Boyd Enterprises (Chemi-Pure)
Website:
www.chemi-pure.com
Tel: 305.651.2496
Email:
[email protected]
Contact form:
https://chemi-pure.com/contact-us/Address:
3510 NW 53rd St,
Fort Lauderdale, FL 33309
Brightwell Aquatics
Website:
www.brightwellaquatics.com
Tel: .570.486.4787
Email:
[email protected]
Contact form:
https://www.brightwellaquatics.com/support/index.phpAddress:
212 33rd St. NE,
Fort Payne, AL 35967
CarbonDoser
Website:
aquariumplants.com
Tel: 813.708.1044
Email:
[email protected]
CaribSea
Website:
caribsea.com
Tel:772.461.1113
Email:
[email protected]
Contact form:
https://caribsea.com/contact-us/Address:
P.O. Box 13359
Fort Pierce, FL 34979
Cobalt Aquatics
Website:
www.cobaltaquatics.com
Tel: 803.591.9500
Email:
[email protected] /
[email protected]
Address:
1433 Dave Lyle Blvd
Rock Hill, South Carolina 29730
Continuum Aquatics
Website:
www.continuumaquatics.comTel: 570.486.4787
Contact form:
https://www.continuumaquatics.com/contact.phpAddress:
212 33rd. St. NE
Fort Payne, AL 35967
Copper Power
Website:
http://gocopperpower.com
Coral VueWebsite:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
Manufacturer Warranty:
Reef Octopus Skimmers & Pumps - 1 year
Giesemann Lamps - 3 months
Coralife (aka Central Aquatics)
Website:
www.coralifeproducts.com
Tel: 1.800.255.4527
Contact form:
https://www.coralifeproducts.com/contact-usTech Support Email:
[email protected]
Tech Support Email:
[email protected]
Warranty Email:
[email protected]
Address:
5401 W. Oakwood Park Drive
Franklin, WI 53132
Manufacturer's Warranty:
Light Fixtures - 1 year
Power Center Timers - 1 year
Reverse Osmosis Systems - 1 year
Skimmers - 1 year
Super Luft Pumps - 1 year
UV Sterilizers - 1 year
CPR Aquatic
Website:
www.cpraquatic.com
Tel: 707.630.5113
Email:
[email protected]
Contact form:
https://www.cpraquatic.com/contactAddress:
PO Box 1111
3749 West End Rd.
Arcata, CA 95521
Manufacturer's Warranty:
All - 180 day warranty
Danner Manufacturing (aka Pondmaster & Supreme)
Website:
www.pondmaster.com
Tel: 631.234.5261
Email:
[email protected]
Address:
160 Oval Drive
Islandia NY 11749
Manufacturer's Warranty:
Mag Drive/Pond Mag - 5 years
Hy-Drive - 2 years
"Pro" Series Hy-Drive - 3 years
Air Pumps - 1 year
UV Sterilizers - 1 year
Filters - 1 year
Dennerle
Website:
https://dennerle.com/enTel: 877.374.9981 (Toll Free)
Contact form:
https://dennerle.com/en/service/contact/
Address:
3730 W Century Blvd, Suite 3
Inglewood, CA 90303
EcoSystem Aquarium (Miracle Mud)
Website:
www.ecosystemaquarium.com
Tel: 949-581-8888
Email:
[email protected]Contact form:
https://ecosystemaquarium.com/contact-us/Address:
23262 Verdugo Drive,
Laguna Hills, CA 92653
Emperor Aquatics
Website:
https://pentairaes.com/ Tel: 877.347.4788
Email:
[email protected]
Contact form:
https://pentairaes.com/contact/Address:
400 Regency Forest Drive Suite 300,
Cary, NC 27518
Manufacturer's Warranty:
Smart UV Sterilizers - 1 year
Lamps - 90 days
E.S.V.Website:
www.esvco.com
Tel: 516.605.0531
Email:
[email protected]
Address:
210A Engineers Drive
Hicksville, NY 11801-6553
Fauna MarinWebsite:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
Fiji Cube
Website:
www.fijicube.com/ Contact form:
https://www.fijicube.com/pages/contact-usManufacturer's Warranty:
AIO DIT Kit, Overflow Box & DIY Sump Baffle Kit - 90 days
Green Killing Machine (AA Aquarium)
Website:
www.aa-aquarium.com
Tel: 877-720-27
Email:
[email protected]Contact form:
https://www.aa-aquarium.com/supportAddress:
PO Box 746
Pawleys Island, SC 29585
Manufacturer's Warranty:
Green Killing Machine UV Sterilizers - Limited 1 Year Warranty
H2Pro
Website
: https://superiorpets.net/Tel: 224.442.0424
Contact form:
https://superiorpets.net/support/Address:
2721 w 31st St
Chicago, IL 60608
Hagen (Fluval brand)
Website:
http://usa.hagen.com/
Tel: 800.724.2436
Email:
[email protected]
Contact form:
http://faq.hagencrm.com/?usAddress:
305 Forbes Blvd.
Mansfield, MA 02048
Manufacturer's Warranty:
Fluval 07 Series Canister Filters - 3 years
Fluval FX5 - 3 years
Aquaclear Power Filters - Lifetime Guarantee
Hagen Glo Retrofit - 2 years
Hamilton Technology
Website:
www.hamiltontechnology.com
Tel: 800.447.9797
Email:
[email protected]
Contact form:
https://www.hamiltontechnology.com/index.php?route=information/contactAddress:
14900 S Figueroa St.
Gardena, CA 90248
Manufacturer's Warranty:
Systems and Ballasts - 1 year
Metal Halide Bulbs - 1 year from purchase date
Compact Fluorescent Lamps - 6 months (no coverage for breakage)
Fluorescent Lamps - 1 month (No coverage for breakage)
Ice Cap Ballasts must be returned to Ice cap for warranty
Hydor & Aqamai
Website:
www.hydor.com
Tel: 916.920.5222
Email:
[email protected]
Address:
4740 Northgate Blvd, Suite 125
Sacramento, CA 95834
Manufacturer's Warranty:
Heaters - 2 years
Fish Feeders - 2 years
CO2 Green NRG Advanced - 2 years
Koralia Pumps - 2 years
Koralia Wavemaker - 2 years
Performer Protein Skimmers - 2 years
Seltz Pumps - 2 years
Hydros
Website:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
IceCapWebsite:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
For warranty service submit a ticket at
https://www.coralvue.com/support/submit_ticket
Manufacturer's Warranty:
1 year
Inland Seas (including Nu-Clear brand)
Website:
www.inlandseasproducts.com
Tel: 800.777.4458
Email:
[email protected]
Address:
1536 W. Todd, Suite A102
Tempe, AZ 85283
Manufacturer's Warranty:
1 Year
Ista (distributed by Gulfstream Tropical)
Website:
https://gulfstreamtropicalaquarium.com/
Tel: 954.927.9300
Email:
[email protected]
Contact form:
https://gulfstreamtropicalaquarium.com/contact-us/Address:
490 SW 9th Street
Dania Beach, FL 33004
Manufacturer's Warranty:
1 Year
Iwaki
Website:
www.iwakiamerica.com/
Tel: 508.429.1440
Email:
[email protected]
Address:
5 Boynton Road
Hopping Brook Park
Holliston, MA 01746
Manufacturer's Warranty:
All MD & WMD pumps - 1 year
JBJ
Website:
www.jbjaquarium.com
Tel: 877.374.9981 (Toll Free)
Contact form:
http://www.jbjaquarium.com/support-request/
Address:
3730 W Century Blvd, Suite 3
Inglewood, CA 90303
Manufacturer's Warranty:
Arctica Chillers - 2 years
Arctica Commercial Chillers - 1 year
Nano Cube Aquariums - 1 year
JBJ PowerHeads - 6 month limited warranty
Wavemaker - 6 months
True Temp Heaters - 1 year
KamoerWebsite:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
Kent Marine (aka Central Aquatics & Energy Saver Unlimited)
Website:
www.kentmarine.com
Tel: 888.255.4527
Tech Support Email:
[email protected]
Tech Support Email:
[email protected]
Warranty Email:
[email protected]
Address:
5401 West Oakwood Park Drive
Franklin, WI 53132
Kessil Lighting
Website:
www.kessil.com
Tel: 510.620.5250
Email:
[email protected]
Contact form:
https://www.kessil.com/contact/contact.php?about=hpAddress:
1689 Regatta Blvd
Richmond, CA 94804
Manufacturer's Warranty:
All Products - 1 Year
Kordon
Website:
www.kordon.com
Tel: 800.877.7387
Email:
[email protected]
Contact form:
https://www.kordon.com/kordonllc/contactAddress:
2140 W Winton Ave
Hayward CA 94545
Manufacturer's Warranty:
Arcadia Lamps - 2 Years
Lifegard Aquatics
Website:
www.lifegardaquatics.com
Tel: 562.404.4129
Email:
[email protected]
Contact form:
https://lifegardaquatics.com/pages/contact-usAddress:
8633 Sorensen Ave
Santa Fe Springs, CA 90670
Manufacturer's Warranty:
Quiet One Pumps (motor only) - 3 years
Pump Shafts & Impellers - 60 days
UV Bulbs - 60 days
Test Strips - 60 days
One year Warranty on all other products
Little Giant (owned by Franklin Electric)
Website:
https://www.littlegiant.com/
Tel: General 844.250.4982/Tech Support 800.701.7894
Contact form:
https://www.littlegiant.com/about-us/contact-us/Address:
400 E Spring St.
Bluffton, IN 46714
Manufacturer's Warranty:
MDQX & MDQ Pumps - 1 year
Loc-Line
Website:
www.loc-line.com
Email:
[email protected]
Tel: 800.423.1625
Address:
P.O. Box 1546
Lake Oswego, OR 97035
Mag-Float (Gulfstream Tropical Aquarium)
Website:
www.magfloat.com
Tel: 800-522-4777
Address:
490 SW 9th street
Dania Beach, FL 33004
Manufacturer's Warranty: N/A
Maggie Muffler
Website:
www.maggiemuffler.com
Email:
[email protected]
Marineland (For Eclipse, Magnum, Penguin, Emperor Filters. Owned by Spectrum Brands)
Website:
www.marineland.com
Tel: 800.526.0650
Email:
[email protected]
Contact form:
https://www.marineland.com/customer-service/contact-us.aspxAddress:
Attn: Marineland
3001 Commerce St,
Blacksburg, VA 24060-6671
Manufacturer's Warranty:
Visitherm Heaters - Lifetime Guarantee
Stealth & Stealth Pro Heaters - Lifetime Guarantee
Penguin Bio-Wheel Filters - 1 year
Emperor Bio-Wheel Filters - 3 years
C-Series Multi Stage Canister Filters - 3 years
Magnum Canister Filters - 2 years
HOT Magnum Canister Filters - 3 years
Marine Series Pro Metal Halide Fixtures - 1 year
LED Double Bright Lighting Systems - 1 year
In Sump Protein Skimmers - 3 years
MarinePure
Website:
www.cermedia.com
Tel: 716.549.6600
Email:
[email protected]
Address:
66 River Rock Dr.
Buffalo, NY 14207
MaxspectWebsite:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
For warranty service submit a ticket at
https://www.coralvue.com/support/submit_ticket
Manufacturer's Warranty:
1 year
Milwaukee Instruments
Website:
www.milwaukeetesters.com
Tel: 252.443.3630
Email:
[email protected]
Contact form:
https://milwaukeeinstruments.com/contact-us/Address:
2950 Business Park Drive,
Rocky Mount, NC 27804
Manufacturer's Warranty:
MA957 CO2 Regulator - 6 months
All Other Instruments - 2 years
Neptune Systems
Website:
www.neptunesystems.com
Tel: 408.779.4090
Email:
[email protected]
Contact form:
https://help.neptunesystems.com/support/contact-support/Address:
6280 San Ignacio Ave #E
San Jose, CA 95119
Manufacturer's Warranty:
Probes - 90 days
All other products - 1 year
New Life Spectrum
Website:
https://www.feedspectrum.com/
Contact Form:
https://www.feedspectrum.com/help
OASE
Website:
http://us.oase-livingwater.com
Tel: 866.627.3435
Email:
[email protected]Contact form:
https://us.oase.com/pages/contact-us
Ocean Star International
Website:
www.oceanstarinternational.com
Tel: 650.558.8900
Email:
[email protected]
Address:
1350 Bayshore Hwy., Suite 440
Burlingame, CA 94010
Penn-Plax
Website:
www.pennplax.com
Email:
[email protected]
Contact form:
https://www.penn-plax.com/contactAddress:
35 Marcus Blvd.
Hauppauge, NY 11788
Manufacturer's Warranty:
Filters and AirPod Air Pumps - 3-year limited warranty
Cascade Air Pumps - 90 days
Pentair Aquatics
Website:
www.pentairaes.com
Tel: 877.347.4788
Email:
[email protected]
Contact form:
https://pentairaes.com/contact/Address:
400 Regency Forest Drive, Suite 300
Cary, NC 27518
Manufacturer's Warranty:
All products: 12 Months
Poly Bio Marine
Website:
https://www.poly-bio-marine.com/
Tel: 610.404.1400
Email:
[email protected]
Address:
927 Neversink St.
Reading, PA 19606-3732
Polyp LabWebsite:
www.polyplab.comContact form:
https://www.polyplab.com/pages/contact-formPondmaster (same as Danner Manufacturing)
Website:
www.pondmaster.com
Tel: 631.234.5261
Email:
[email protected]
Address:
160 Oval Drive
Islandia NY 11749
Manufacturer's Warranty: see Danner
Prodibio (distributed through Hydor)
Website:
www.prodibio.com
Email:
[email protected]
Contact form:
https://prodibio.com/contact/
Address:
Marseille, France
Python
Website:
www.pythonproducts.com
Tel: 414.355.7000
Email:
[email protected]
Address:
PO Box 48
East Meadow, NY 11554
Red Sea (Ocean Clear is a Red Sea brand)
Website:
www.redseafish.com
Tel: 888.733.7329
Contact form:
https://g1.redseafish.com/support/tech-support-inquiry-2021/Address:
18125 Ammi Trail
Houston, TX 77060
Manufacturer's Warranty:
Red Sea Max 130D & 250 - 1 year
Skimmers - 1 year
Reef BriteWebsite:
www.reefbrite.comTel: 219.406.8940
Contact Form:
www.reefbrite.com/contactAddress:
17A Marlen Dr
Hamilton, NJ 08691
Manufacturer's Warranty:
LED Products – 1 year on LED / 1 year on power supply
Aqua Viewer – 60 days
Reef OctopusWebsite:
www.coralvue.comTel: 985.781.9078
Address:
505 JF Smith Ave,
Slidell, LA 70460
Manufacturer Warranty:
Reef Octopus Skimmers & Pumps - 1 year
Rio (same as Taam)
Website:
www.riopumps.com
Tel: 805.383.3566
Email:
[email protected]
Address:
1011 Avenida Acaso
Camarillo, CA 93012
Manufacturer's Warranty:
One year warranty on all products
Rossmont We will warranty any Rossmont products that we've sold
Salifert Test Kits
Address:
Netherlands
We will warranty any Salifert Test Kits that we've sold
Seachem
Website:
www.seachem.com
Tel: 888.738.2436 [toll free]
Email:
[email protected]
Address:
1000 Seachem Drive
Madison, GA 30650
Sea Lab
Tel: 310.643.6251
Address:
3701 Inglewood Ave., Suite 104
Redondo Beach, CA 90278
Sera
Website:
www.sera.de/us/
Tel: 800.659.1970
Email:
[email protected]
SicceWebsite:
us.sicce.com
Tel: 954.290.2334
Contact Us Online Form
Address:
4811 Lyons Technology Parkway
Suite 16
Coconut Creek, FL 33073
Manufacturer's Warranty:
Multi Pumps - 3 years
Syncra Silent - 5 years
Simplicity Aquatics
Website:
www.simplicityaquatics.comTel: 424-757-6150
Contact form:
www.simplicityaquatics.com/contactManufacturer's Warranty:
Protein Skimmers: 3 year prorated warranty
SpectraPure
Website:
www.spectrapure.com
Tel: 800.685.2783
Tech Support Email:
[email protected]
Warranty Email:
[email protected]
Address:
2167 E. 5th Street
Tempe, AZ 85281
Manufacturer's Warranty:
All Water Purification Products - 3 years
Ultra Precise Liquid Level Controller - 5 years
SpectraSelect RO Membrane (Individually Tested) - 1 year
Electrical Products - 1 year
TAAM (same as Rio)
Website:
www.riopump.net
Tel: 805.383.3566
Email:
[email protected]
Address:
1011 Avenida Acaso
Camarillo, CA 93012
Manufacturer's Warranty:
Calcium & Poly-Reactors - 1 year
Titanium Heaters - 1 year
Tel: 805.383.3566 ext. 102